Andaz Maui at Wailea Resorts has announced the appointment of Richard Elliott as the resort’s general manager. With a career spanning over two decades with Hyatt, Elliott brings experience and passion for hospitality to his new role.

“We are thrilled to welcome Richard back home to Andaz Maui,” said Mark Jennings, senior vice president of Field Operations, Lifestyle at Hyatt Hotels. “Richard’s extensive experience with the Hyatt brand and proven leadership capabilities make him a natural fit for our team. We are confident he will bring innovative ideas along with a collaborative environment, enhancing the exceptional experience we strive to offer our guests.”

Elliott previously served as the general manager at Hyatt Centric Waikīkī Beach and subsequently as the general manager of Park Hyatt St. Kitts. Over his 27-year career with Hyatt, Elliott has held various roles across the brand’s portfolio of properties, spanning Hyatt Regency Chicago, Hyatt Regency Aruba Resort, Spa & Casino, and Grand Hyatt Baha Mar. He holds an MBA from Capella University and a Bachelor of Science in Hospitality Management from Chicago State University. From 2015 to 2018, Elliott served as the Andaz Maui’s director of Operations.

His passion for the local community has been evident through his efforts in establishing Andaz Maui’s partnership with Pu’u Kukui Watershed, aimed at preserving the fresh water that is provided to a majority of the island. He also played a pivotal role in launching the resort’s signature lūʻau experience and The Feast at Mōkapu. He previously served as an organizer for the Maui Charity Walk, participated in conservation efforts at Legacy Forest on O’ahu and sat on the board of the Waikīkī Business Development District. While at the Hyatt Centric Waikīkī, he established the collaboration with local artist Jack Soren as part of the Hyatt Loves Local program. Aiding future generations of hospitality experts, Elliott also served as a Na Kukui Generational Mentor for the University of Hawai’i’s School of Travel Industry Management.

“I am honored and excited to rejoin the Andaz Maui ‘ohana and build on the already renowned guest experience at the resort,” said Elliott. “Having an intimate knowledge of the resort and Andaz brand, I look forward to working with our dedicated team to further craft authentic experiences for our guests, blending the unique spirit of Maui with the exceptional service standards of Andaz. Together, we will continue to elevate the resort to new heights.”

Currently celebrating its 10-year anniversary, Andaz Maui at Wailea resort recently unveiled the completion of its renovation featuring a redesign of key components within the resort’s 320 guest rooms, including 35 suites. The refresh complements the resort’s renowned guest experience, which includes three cascading outdoor infinity pools with unobstructed ocean views and an adults-only pool situated near the full-service ‘Āwili Spa and Salon where guests can experience unique bespoke treatments. The resort offers an array of cultural activities and recreational pursuits from coconut leaf weaving and outrigger canoeing to ‘ukulele and hula lessons. Among the cultural offerings, the weekly “Blend and Balance” class showcases the nutritional value of traditional Hawaiian fruits including banana, coconut, and taro. On-site dining options include six distinct culinary offerings such as the signature restaurant Ka’ana Kitchen featuring the exclusive, six-course Chef’s Table Experience; Morimoto Maui by acclaimed Chef Masaharu Morimoto; casual lounge/bar concepts including Lehau Lounge, Bumbye Beach Bar and Mōkapu Market; and the destination’s most authentic lūʻau, The Feast at Mōkapu.

Jon Gersonde has been named general manager at The Ritz-Carlton Maui, Kapalua. He brings three decades of distinguished experience and leadership expertise to this important role at one of Maui’s most iconic resorts.

In his capacity as general manager, Gersonde will oversee all aspects of the resort, focusing on delivering exceptional guest experiences and enlivening the service values of The Ritz-Carlton brand. His leadership skills and commitment to excellence are expected to elevate the luxury Maui resort’s reputation as a top travel destination, according to a resort announcement.

Gersonde has led numerous sustainability and regenerative tourism initiatives throughout his career. Prior to joining The Ritz-Carlton Maui, he served as vice president and managing director at O‘ahu’s Turtle Bay Resort, which recently transitioned to a Ritz-Carlton property.

He brings more than 25 years of invaluable experience across the state of Hawai‘i. He has held pivotal roles as vice president of operations, managing director, and general manager for developments including the 1 Hotel Hanalei Bay, Maunakea Beach Hotel, The Royal Hawaiian, Kapalua Bay Hotel, and The Westin Maui. His hospitality leadership also spans around the world including senior hotel positions in Australia, Asia, California, Florida, the Western Pacific, and the Caribbean.

“It’s an exciting time to return to Kapalua, which is such an iconic and sacred place not just on Maui, but in all of the Hawaiian Islands,” said Gersonde. “I look forward to working closely with the ladies and gentlemen of The Ritz-Carlton to enhance the resort’s well-earned reputation for honoring the Hawaiian culture and creating memorable experiences.”